Resume

Jessica Bargenquast

AI Workflow Consultant · Marketing Operations Leader · B2B SaaS
Phoenix, AZ

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Marketing Operations leader with 15+ years driving workflow transformation at enterprise SaaS companies. Increased creative team productivity 80% through process redesign and technology implementation, delivering the same outcome AI agent consulting promises. Now specializing in AI agent workflow design: translating business operations into intelligent automations that eliminate manual work and scale team output.

Key achievements

80%Team productivity increase
15%Faster project delivery
94%On-time project completion
1,000+Marketplace members built
55%Website traffic increase (paid + SEO)
473%Year-over-year foot traffic growth (organic social)

Experience

Program Manager & Creative Operations Lead

Apr 2019 – Present

Blue Yonder · Scottsdale, AZ

  • Architected and implemented an agency operating model for Creative Operations, mapping end-to-end workflows, eliminating redundancies, and standardizing processes, resulting in an 80% increase in team efficiency and 15% faster project delivery. Foundation for current specialization in AI agent workflow design.
  • AI & marketing technology implementation: evaluated, deployed, and drove adoption of AI-powered tools across marketing operations, including AI copywriting automation, project management systems (Wrike), and campaign intelligence platforms (6sense, Canva), reducing manual work and improving team output across cross-functional teams.
  • End-to-end program management: led large-scale projects across Marketing, Sales, Product, and Customer Success, managing deadlines, budgets, resource allocation, and KPI reporting in a fast-paced enterprise SaaS environment.
  • Change management & team enablement: directed a project management team of four, spearheading change management initiatives and cross-training on key marketing platforms, including successful rollout of new AI and automation tooling.
  • Data-driven insights: delivered KPI reporting and analytics to optimize creative production, campaign performance, and pipeline growth, translating complex data into actionable business decisions for senior leadership.
  • High-volume delivery & revenue alignment: directed 20–30 concurrent weekly projects while partnering with Revenue Operations and Sales to improve lead scoring and follow-up processes, connecting creative output directly to pipeline (Wrike, Salesforce).

Founder & CEO

Jun 2019 – Dec 2024

Lady ChangeMakers · Remote

  • Built and operated a full-stack digital business from zero, independently designing all marketing automation workflows, customer acquisition funnels, and content operations, growing from 50 to 1,000+ marketplace members and executing a sold-out founding member launch.
  • Executed data-driven SEO and multi-channel campaign strategies using GA4, Google Search Console, and SEMRush, achieving significant organic growth and delivering actionable analytics reporting.
  • Designed and managed multi-touch ABM and social digital campaigns that increased member visibility and revenue, demonstrating end-to-end ownership of marketing operations without a supporting team.

Director of Operations

Jul 2018 – Apr 2019

Treehouse Communities · Phoenix, AZ

  • Directed cross-functional teams across training, inventory, and policy, improving interdepartmental processes and implementing a company-wide project management system to increase operational efficiency.
  • Managed budget planning for 300+ properties, aligning operational and marketing strategies to support strategic growth goals.
  • Developed a company-wide training program creating consistent systems and processes across all departments.

MH Western Region Sr. Marketing Specialist

Jan 2017 – Jul 2018

Equity LifeStyle Properties · Phoenix, AZ

  • Developed strategic marketing plans and budgets for 100+ properties, independently proposing and executing campaigns that drove leads and increased home sales.
  • Conducted marketing training and webinars to educate internal teams on new tools, strategies, and best practices, a skill directly transferable to AI adoption rollouts.
  • Delivered event management and vendor collaboration, ensuring seamless execution of regional marketing initiatives.

Skills & technology

AI & Automation

  • AI workflow design & process automation
  • AI copywriting & content tools (enterprise deployed)
  • No-code agent platforms: n8n, Make, Zapier AI
  • Microsoft Copilot, Copilot Studio
  • Prompt engineering (Claude, ChatGPT, Gemini)

Operations & Leadership

  • Program & project management (PRISM certified)
  • Change management & technology adoption
  • SOP development & workflow optimization
  • Cross-functional team leadership (4+ direct reports)
  • KPI reporting & data-driven decision making

Marketing Technology

  • Wrike, Asana, project management platforms
  • 6sense, Canva, HubSpot, Marketo
  • GA4, Google Search Console, SEMRush
  • Multi-channel: SEM/SEO, paid media, email, events

Business & Consulting

  • Independent business ownership & operations
  • Budget management (300+ properties)
  • Client engagement & stakeholder communication
  • B2B SaaS, supply chain, real estate verticals

Education & certifications

University of Arizona · Tucson, AZ
Bachelor of Science in Business Administration

  • Claude 101 · Anthropic EducationMay 2026
  • Claude Code 101 · Anthropic EducationMay 2026
  • Introduction to Claude Cowork · Anthropic EducationJune 2026
  • AI Elite Mastery Certification · WrikeJune 2026
  • Wrike AnalyzeAugust 2024
  • PRISM Certified · People & Team Leadership7+ years applied
  • Google AI Essentials (Coursera)In Progress
  • IBM AI FundamentalsIn Progress
  • Microsoft Copilot Studio certificationIn Progress